Consumers are entitled to a right of withdrawal shall be the following , where consumer is any natural person who enters into a legal transaction for a purpose that can not be attributed neither commercial nor their independent vocational activity :

Revocation Withdrawal
You can cancel your contract within 14 days without giving reasons in writing ( eg letter, email) or - also by returning the thing - if the goods before the deadline. The time limit begins after receipt of this instruction in text form, however not before receipt of the goods by the recipient ( in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not before fulfilling our information obligations pursuant to Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:

Magazyn BIO IQ 
ul. Braniborska 42
53-680 Wroclaw
Poland
e-mail: info@bioiq.eu

consequences of revocation
In case of an effective cancellation the mutually received benefits are to be returned and any benefits ( eg interest ) surrendered. If you can not or in part, or only return them in a deteriorated condition give us the performance received and benefits (eg benefits of use) , you have to pay us compensation . For the deterioration and derived benefits, you must pay compensation only to the extent the use or the deterioration is due to a deal with the matter , beyond testing the properties and functioning . By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store. Transportable items are to be returned at our risk. You have to bear the regular costs of the return if the delivered goods ordered and corresponds to the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a have provided contractually agreed partial payment . Otherwise the return is free for you. Not parcel things do you pick . Obligations to reimburse payments must be fulfilled within 30 days . The period begins for you when you send your cancellation or the goods, for us with their reception.
End of cancellation policy

General information
1) Please avoid damage and contamination of the product . Please send the goods please unused in original packaging with all accessories and with all packaging components to us. Use a protective outer packaging . If you do not have the original packaging, please provide a suitable package for adequate protection against
Transport damage.

2) Please note that the above paragraph is not a prerequisite for the effective exercise of the right of withdrawal.


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